What Is Considered Out of Scope Support

What out-of-scope means

Out-of-scope requests are tasks or changes not included in your active support plan. These are redirected to documentation or offered as paid services.

Common out-of-scope requests

Examples include redesigning funnels, adding new automations, retraining AI assistants, or changing system architecture.

Why scope matters

Support scope protects system stability and ensures consistent delivery across all clients.

When to contact Support

Contact Support if something is not functioning as intended within your plan’s defined scope.

For next steps, review the Gemini HQ Support Center and Support Policies, as support availability and response scope vary by Support Plan.