Understanding Paid Builds vs Included Support

Included support

Included support focuses on keeping existing systems functional and stable within the original configuration. See the Support Policy in the Support Center for your plan.

Paid builds explained

Paid builds cover new features, expansions, redesigns, and advanced setup not included in support.

Why builds are separate

Separating builds from support prevents ongoing changes from impacting system reliability.

When to contact Support

Contact Support if something is not functioning as intended within your plan’s defined scope.

For next steps, review the Gemini HQ Support Center and Support Policies, as support availability and response scope vary by Support Plan.